IT OPERATIONS ANALYST

company name: MoneyGram

job role: IT operations analyst

Oualifications: Any combinations of relevant qualifications

Experience:3 to 5 years

Location: mumbai

job description:

Strong demonstrated planning, problem solving, and analytical skills.

Experience with building custom reports and SQL queries using reporting tools such as Cognos, Crystal Reports, etc.

Ability to anticipate problems, contribute innovative solutions to IT management.

Demonstrated ability to probe, diagnose and resolve customer issues.

Detail oriented.

Ability to prioritize and handle multiple tasks, while working with minimal supervision.

Excellent written and oral communication skills.

Ability to communicate technical information to nontechnical personnel.

Experience building and supporting workflow applications using workflow tools, preferred.

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