company name:cogizant

job role:busniess analyst

job description:

• Ensure an excellent customer experience on our digital business channels.
• Collect market and competition insights to have a deep understanding of client’s digital business channels’ needs.
  Explore customer needs by using standard ING methodology and tools (interviews, customer journey maps, hypothesis cards, experiments …).
• Based on those needs, write business analysis for new digital channels’ features and customer journeys, within the risk, legislation and regulatory frameworks.
• Keep a good level of knowledge of digital trends and banking products.
• Work in an Agile way

registration clickhere