Business Analyst

company name:cogizant

job role:busniess analyst

job description:

  • Ensure an excellent customer experience on our digital business channels.
  • Collect market and competition insights to have a deep understanding of client’s digital business channels’ needs.
    Explore customer needs by using standard ING methodology and tools (interviews, customer journey maps, hypothesis cards, experiments …).
  • Based on those needs, write business analysis for new digital channels’ features and customer journeys, within the risk, legislation and regulatory frameworks.
  • Keep a good level of knowledge of digital trends and banking products.
  • Work in an Agile way

registration clickhere

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