PROCESS EXECUTIVE

Company Name:cogizant

job role: process executive

Qualification: B.E,B.TECH

Job description:

Stakeholder/Business Management:

  • • Update required applications & tools and keep SME and TL informed of new issues.
  • • Respond through email and chat.
  • • Meet/Exceed targets set within the key research activities(Talent Research & Data Management).
  • • Ensure exceptional viability / accexptance rate.

Process Improvements and Adherence:

  • • Meet process SLAs / metrics – productivity and quality targets within the established timelines.
  • • Ensure process guidelines are followed and met as documented.
  • • Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
  • • Adhere to security practices set by organization.

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