Central Service Consultant

Company name: Indicia worldwide

Job description:

We are seeking a highly skilled and detail-oriented Central Service Consultant to join our dynamic team. In this role, you will play a crucial part in ensuring the robust compliance of procurement activities, managing various processes, and maintaining effective communication channels with internal & external stakeholders. The successful candidate will possess a combination of skills, knowledge, experience, and exposure to thrive in a fast-paced environment.

Responsibilities:

1. Compliance Assurance:-

Ensure robust compliance of all procurement activities.

– Verify documents to ensure alignment with placed orders as part of procurement activities.

– Conduct meticulous reviews to confirm accuracy, matching provided documents (e.g., invoices) with procurement order details.

– Identify and rectify discrepancies in documents submitted for invoice processing.

– Approve invoices and close orders post rectification of any errors.

2. Process Management and Stakeholder Liaison:-

Manage assigned processes and activities under the guidance of the Team Lead

.- Develop and adhere to Service Level Agreements (SLAs) as agreed with the business.

– Assist in internal or external audits and process transitions.

– Take ownership of assigned tasks, demonstrating a results-oriented approach.

– Work seamlessly in different environments, Build and maintain relationships with internal & external stakeholders.

– Proactively contact stakeholders to resolve any issues that may arise.

3. Reporting and Communication:

– Collate and disseminate reports to internal stakeholders.

– Build relationships and develop communication channels to ensure a smooth workflow and liaison between internal stakeholders.

4. Continuous Improvement:

– Suggest and assist in the implementation of new and improved processes.-

Provide professional support for Order Closure processes in collaboration with internal stakeholders.

– Develop and maintain relationships with internal stakeholders to enhance overall efficiency.

5. Support Functions:

– Provide support in information processing and reporting.

– Monitor and contribute to internal initiatives aimed at improving overall operations.

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